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Frequently Asked Questions
Computer & Laptops
What types of computers do you offer?
We offer a wide range of computers, including laptops, desktops, workstations, and gaming PCs.
What should I consider when buying a Gaming PC?
When purchasing a Gaming PC, you should consider factors like the GPU, CPU, RAM, and storage capacity. Look for a system that meets the requirements of the games you intend to play.
Are refurbished laptops a good choice?
Yes, refurbished laptops are a cost-effective option. They undergo thorough testing and refurbishment to ensure they function like new.
Which software do you recommend for my computer?
We recommend a variety of software options, including operating systems, productivity suites, and antivirus software. Choose based on your specific needs.
IP Products
What are IP products, and how can they benefit my business?
IP products include surveillance cameras, VoIP phones, and other devices that use Internet Protocol. They can enhance security, communication, and efficiency in your business.
What is the advantage of using IP Phones over traditional phones?
IP Phones offer cost savings, scalability, and advanced features like video conferencing and mobile integration, making them a versatile choice for businesses.
What is an Intercom system used for?
Intercom systems facilitate communication within a building or between different locations. They are often used for security and convenience.
Network & Wireless
What wireless products do you offer?
Our wireless product range includes Wi-Fi routers, extenders, next generation firewalls and mesh systems to ensure seamless connectivity in your home or office.
Why should I consider a Firewall for my network?
Firewalls protect your network from unauthorized access and potential threats. They are essential for network security and data protection.
Can you assist with network setup and configuration?
Absolutely! We provide expert guidance and products for setting up and optimizing your network, including routers, switches, and access points.
Server & Storage
What is the purpose of a Rack Server?
Rack servers are designed to be mounted in server racks and are commonly used in data centers. They offer high performance and efficient space utilization.
Why choose Refurbished Servers?
Refurbished servers provide a cost-effective way to acquire reliable hardware for your business. They are thoroughly tested and can offer substantial savings.
How do I choose the right Data Storage solution for my business?
Selecting the right data storage solution depends on your storage capacity needs and performance requirements. Consider factors such as data volume, scalability, data protection, and budget when making your choice. Options include NAS (Network-Attached Storage), SAN (Storage Area Network), and cloud storage solutions.
Do you sell servers for small businesses?
Yes, we offer servers suitable for small to enterprise-level businesses, catering to various computing needs.
Security Devices
What is the role of an NVR (Network Video Recorder) in a security system?
An NVR is used to record and store video footage from IP cameras. It offers features like remote access and advanced search capabilities.
How does Access Control enhance security?
Access Control systems restrict entry to authorized personnel only, enhancing security by preventing unauthorized access to premises or sensitive areas.
What is the benefit of IP Cameras over traditional analog cameras?
IP Cameras offer several advantages, including higher resolution, remote monitoring capabilities, and the ability to integrate with networked security systems. They provide clearer and more flexible surveillance options for your security needs.
Others
Are your products compatible with both Windows and Mac operating systems?
Most of our products are compatible with both Windows and Mac OS. We can help you find the right solutions for your preferred platform.
Do you offer warranties on your products?
Yes, we offer warranties on many of our products. The duration and terms may vary, so please check with our team for specific details.
How do I contact your customer support for technical assistance or inquiries?
You can reach our customer support team via phone, email mentioned below. We're here to help you with any questions or issues you may have.
Do you offer discounts or promotions for bulk orders?
Yes, we have special pricing and promotions available for bulk orders. Contact our sales team to discuss your specific requirements.